Discover
Finding the real problem
Getting a job quoted on a superyacht took too long, and it still ran the old way: one call or email per provider, then a wait to hear back. Meanwhile the yacht is only in port until Friday.
So we started from what each side needs. Crew want the job sorted while they are still alongside, and they want to ask the way they already message: WhatsApp, a voice note, a line of shorthand. Tradespeople want enquiries for work they actually cover, and room to price it honestly, as a range or after a site visit.
The job was to make quoting quick for the crew without making it more work for the trades. Every decision after that had to suit both.



